Frequently Asked Questions

If you’ve thought of a question, chances are someone else has already asked it. Here are some of South Courtenay Storage’s most commonly asked questions.

If there is a storage space available that meets your specific storage needs, you can move in any time.

Our staff have a lot of experience and can help you estimate what sized storage unit will suit your needs best. Contact us to discuss.

We require one piece of government-issued photo ID (example: driver’s licence, provincial ID, or passport.)

We require one month’s notice before you move out.

No, we don’t require a security deposit.

No, we rent on a month-to-month basis. Indoor storage units rent for a minimum of two months and outdoor storage is a minimum of three months.

No. At the time of signing you will be given your own security passcode that will allow you access to your unit.

You can pay in person at the office, send e-transfers, or set up monthly recurring payments from your credit card.

We accept cash, debit, Visa, Mastercard, and e-transfers.

If you find that you need a different unit, you are welcome to change to a size that suits your needs better, if we have one available.

No, our individual storage units do not have electricity.

Because Comox Valley summer temperatures are moderate, our units are not air-conditioned. However, all our storage units are heated.

No. We provide you with a high-security disc lock for a small fee.

No. You must use one of the locks that we provide.

You may not store any kind of liquids (flammable or otherwise), explosives, toxic materials, and any type of food or food ingredients, including pet foods. This is for your safety and comfort as well as that of your fellow customers, and everyone’s belongings. Please contact us if you have any questions regarding a specific item and see our Storage Units page a more extensive list.

We have a handcart for you to use when you are moving appliances, etc.

Our office hours are 9:00 am to 4:30 pm Mondays through Saturdays, closed on Sundays and statutory holidays.

You can access the storage compound any time from 5 am-10 pm with the unique ID code that we will issue you at the time of renting.

Contact us to reserve your space today.

Storage space is limited and often in high demand. Contact us today to see our availability.